How do I downgrade or cancel my plan?

To cancel your subscription:

1. Head to the percentage marker in the bottom left of your screen and click Manage Plan.
2. From Billing and Usage, select Manage Plans.
3. To cancel, select Cancel Subscription in the Free column. To downgrade, select which plan you'd like to downgrade to.
4. Provide your cancellation reason from the dropdown list and confirm your cancellation on the modal that appears.
5. Follow the same steps as above to downgrade your plan.

How to Deactivate or Delete Your Account

If you need to completely deactivate or delete your Copilot account:

1. Contact Support directly.
2. Provide the email address associated with your account.
3. The account deactivation process typically takes 1-2 business days.
4. The Support team will handle the account deletion and confirm completion via email.